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Spring Creek Vacations COVID-19 Response

We would like to address the current situation with COVID-19. Rest assured we are monitoring the situation as it progresses and following the recommended precautionary measures coming from the Public Health Agency of Canada and Alberta Health Services to ensure everyone’s safety.

If you are planning on travelling to Canmore, we understand that this is a worrying time and want to bring you some ease. Our staff have been trained on proper procedures to stop the spread of the virus and are required to complete a health declaration at the beginning of each shift to ensure they are fit for work. Each day we are continuing to adjust to the current situation such as; following all the new protocols put in place as recommended by AHS, enhanced cleaning and sanitization throughout the buildings and suites, sanitization bottles in each suite, removal of all decorative pillows and throw blankets in suites, limiting the number of guests allowed in the office at a time,  mandatory masks in all common areas of each property to ensure everyone’s safety. Your safety and the safety of our staff and customers is and will continue to be our number one priority.

For those who have booked directly through Spring Creek Vacations, we are offering gift certificates for guests who are required to postpone your stay due to COVID-19 travel restrictions. This can be done up to 4:00 PM on the day of your arrival.

For those who have booked through a 3rd party Online Travel Agents (i.e. Expedia, Booking.com, etc.), must contact the appropriate company to modify/cancel reservations.

Thank you for your patience and understanding during this time. If you have any questions or would like to make/modify your reservation, please contact our team at info@springcreekvacations.com or by phone 403-678-5108.

Our hearts and thoughts go out to you during this challenging time.

Sincerely,
Spring Creek Vacations Team

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