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Spring Creek Vacations COVID-19 Response

We would like to address the current situation with COVID-19. Rest assured we are monitoring the situation as it progresses and following the recommended precautionary measures coming from the Public Health Agency of Canada and Alberta Health Services to ensure everyone’s safety.

With restrictions easing in Alberta, we want to assure you that we are continuing to work to keep everyone safe. Our staff have been trained on proper procedures to stop the spread of the virus and are required to complete a health declaration at the beginning of each shift to ensure they are fit for work. Each day we are continuing to adjust to the current situation by; following all the new protocols put in place as recommended by AHS, doing enhanced cleaning and sanitization throughout the buildings and suites. Masks are currently mandatory in all common areas of each property to ensure everyone’s safety. Your safety and the safety of our staff and customers is and will continue to be our number one priority.

We understand that is difficult to plan at this time, which is why we are currently offering more flexible rate plans. To find out more about these promotions, please feel free to reach out to front desk team!

For those who have booked directly through Spring Creek Vacations, please contact us if you are facing any issues with travel relating to COVID-19 and we will do our best to help you.

For those who have booked through a 3rd party Online Travel Agents (i.e. Expedia, Booking.com, etc.), must contact the appropriate company to modify/cancel reservations.

Thank you for your patience and understanding during this time. If you have any questions or would like to make/modify your reservation, please contact our team at info@springcreekvacations.com or by phone 403-678-5108.

We look forward to seeing you this year!

Sincerely,
Spring Creek Vacations Team

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