At Spring Creek Vacations, we use text messages to help your stay go as smoothly as possible, starting with an easy pre-arrival check-in, with more ways to use texting to enhance your stay on the way. Below is exactly what a text from Spring Creek Vacations looks like, so you always know it's really us.
Pre-Arrival Check-In
On the day of your arrival, you'll receive a Spring Creek Vacations check-in text from +1 (778) 762-5470 with a secure stay-info.com link to complete your pre-arrival registration. This process includes submitting photos of your matching ID and credit card before your unit access code is activated.
If you prefer, you may complete your check-in in person at our office between 9:00 AM and 8:00 PM at 1010 Spring Creek Drive, Canmore, AB.
How to Recognize a Message From Spring Creek Vacations
Every legitimate Spring Creek Vacations text comes from +1 (778) 762-5470 with a stay-info.com link. Save this number to your contacts so you always know when it's really us.
Spring Creek Vacations does not communicate with guests through WhatsApp. Do not click links or provide personal or payment information in unsolicited WhatsApp messages, even if they reference your reservation, block and report the sender instead.
We will never ask you to "verify" your booking under a deadline, and we will never request payment or card details outside of the secure stay-info.com check-in link above.
If you're ever unsure whether a text or message is genuinely from Spring Creek Vacations, contact our team directly at 403-678-5108 before taking any action.
